MODERN
CLASSIC
ARTSY
SETS
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SHIPPING
Smart Totes primarily uses the U.S. Postal Service for shipping and delivery confirmation on packages. If you need overnight delivery it can be arranged through FedEx for a charge of $25 to U.S. destinations. Please mention overnight services in the comments section at checkout and our customer care department will handle your request. Shipping to Canada is offered for a flat rate fee of $12 or $15.
Standard Shipping 5-7 business days:
$7.95-$35 = $5
$36-$70 = $7
$71+ is $10
Priority Shipping 2-3 business days:
$7.95-$35 = $7
$36-$70 = $9
$71+ is $12
Overnight:
$25 flat rate FedEx up to 5 singles and 2 pouch sets
Pick-Up:
Smart Totes offers a pick-up option at checkout for customers purchasing online but available to pick-up orders at the San Diego, CA Hillcrest Farmer's Market. Orders must be picked up within 14 days of purchase. The Hillcrest Farmer's Market schedule is every first and third Sunday of the month and a few additions for '08 (summer dates include: 6/15, 6/29, 7/6, 7/20, 7/27, 8/3, 8/17, 8/31) The Hillcrest Farmer's Market is open from 9am-1pm and located at Lincoln St. between Cleveland and Normal St.
Gift Wrap
Signature Smart Totes eco-friendly gift wrap in kraft box with cotton fiber ribbon is $3. Note card has logo on front and features custom greeting up to 30 characters - please provide note card instruction in comments section at checkout.
Purchasing
We have chosen PayPal as our credit card processing service due to their high level of security and industry leading encryption technology. You do not need a PayPal account to purchase from Smart Totes. The process is simple, secure and safe. If you have any questions about the process or have problems during your transaction please email or call us. If you prefer to contact us and place an order the old fashion way just call us toll free 888-202-2052.
RETURNS
Smart Totes Guarantee
If anything you order, or receive as a gift, fails to meet your expectations for any reason, send it back to us unused within 10 days of the delivery date and we will promptly refund you 100% of your purchase price less the original shipping costs.
If you receive an item that is damaged, defective or not what you ordered, give us a call at 888-202-2052 or send us an email at customercare@smarttotes.com and we'll take care of the shipping.
Our Shipping Address:
Smart Totes
9974 Scripps Ranch Blvd #160
San Diego, CA 92131
Phone: 888-202-2052
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